General FAQ's
| 1) |
Q:How to start our business with your company? |
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A:First, kindly view our website http://www.melamine-export.com
Second, choose what you like, in items, measurement
Third, Contact us ,then we quote the price for you
Fourth ,if you like to order our goods according your designs,
You need provide the artwork by AI format or PDF format.If we don’t have items you required,we can help you develop new mould.Then you had better tell me the exact size of your products.We highly appreciate that if you can provide samples to us.
Fifth ,if you just only like to start this melamine tableware. business, don’t worry, kindly tell your idea, we would have our experienced Staff to service you! We would tell you what is good popular items in your country and answer you all questions
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| 2) |
Q:Can you offer us what is delivery time estimated ? |
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A: Depend the quantity, but usually it need takes around 30-45 days for producing upon we receive the deposit |
| 3) |
Q:Which forms of payment do you accept? |
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A:We accept TT, and LC
TT (wire Transfer)--- 40%own upon signing contract, 60% paid before shipping
Also accept irrevocable L/C at sight |
| 4) |
Q:Where are your company located? |
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A:Our company is located in Quanzhou City ,Fujian, of China. (zip code: 362000), near Xiamen Xiamen city of China , you can visit us from your country to Xiamen international airport! It takes around 90 minutes by car from Airport to our Headquarter (company office, also is granite factory) |
| 5) |
Q:How to ship the cargos from our country to your city |
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A:We have some good shipping partner help you take the cargos from our countryto your Inland port or Sea port or Jobsites or Warehouses! |
| 6) |
Q:Are you are a direct exporter & manufacturer of melamine tableware from China ? |
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A:We are an main Chinese manufacturer of Melamine Tableware such as
melamine bowl, melamine tray, melamine plate, melamine mug& cup, melamine pet bowl, melamine kitchenware, melamine ashtray, melamine children sets,melamine solid color products
Generally ,we can supply all kinds of melamine products with competitive price and good service , by our hard working ,through our all team staffs.
Also We have rich experience for exporting our goods to USA, Canada, Mexico, Europe ,Australia etc, |
| 7) |
Q:Does your melamine products meet food grade and why is it so inexpensive? |
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A:All our products comply with China sanitation quality authentication that are exquisite ,innoxious and tasteless.Our products have been certified by the SGS to comply with FDA and CE standards. We are able to sell at such low prices because our factory is opened nearly the material factory, also cheaper china salary. |
| 8) |
Q:Does China Xiangquan Melamine ship worldwide? |
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A:At present, we ship container orders to worldwide from China. The options for shipping pallet quantities vary from product to product. Consult the FAQs by category for more details, or contact us by email. |
| 9) |
Q:How do I obtain samples? |
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A:For samples ,it’s free of charge if you want samples according ours at hand.If you want to samples according your designs,you should pay sample’s charge USD80 per item per design for making the film.If it should develop new moulds for your samples,the fee for new mould is according the shape and size of your samples.We also can help you only charge for the courier cost of the samples which can be ordered DHL, UPS, TNT OR Fedex ground or Fedex Expedited. The rate will be calculated based on your address and the number of samples you order. We can return this sample cost if your order meet our MOQ. Payment can be made by western Union or Wire Transfer(T.T) |
| 10) |
Q:May I check the quality before the shipping? |
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A:yes ,welcome . you can come here or you ask your some friend in china to check the quality, then we ship it |
| 11) |
Q:Is it possible to keep our logo same as sample? |
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A:Of course,we can do the same logo as yours if you provide the artwork by AI format for us |
| 12) |
Q:Where is your main sale market worldwide? |
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A:Our products are highly level products, are mainly sold to USA, Canada, European country such as Germany ,UK, Spain,Porgual France, and other countries etc., total 40 countries and area now. |
| 13) |
Q:How to Contact With Our Company? |
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A:
Sales & Support: (Any enquiry ,pls send this two email to us first)
EMAIL : 
(Note: Upon receipt of your email, we would l response you ASAP) |
Online Service
(You can directly talk with us by Internet Talk tools) (if you have free time, and don’t like to use email, you can talk with us by following talking tools, but you need send emails for us first)
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Telephone:
+86-595-2825-7920 |
Office Address:
#Fengze Industrial Area,Quanzhou,Fujian,362000,China | |
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